Frequently asked questions
Have a question we haven't answered here? Ask us anything → or give us a call on (03) 9088 3083.
Do I have to sign a long contract?
No. Everything with Mora IT is month-to-month — you can stop any time. Most clients stay for years, but that's because it works, not because you're locked in.
Will I lose control of my own systems?
No — the opposite. We document everything (passwords, processes, systems) so you always know what's set up and why, and you're never dependent on any one provider — including us — to understand your own business.
Do you track what my staff are doing online?
No. We monitor your systems for security and performance, not what your team personally does. We don't track browsing or app use.
Can you work with a mix of Mac and Windows?
Yes — we support both, and whatever cloud platform you're on, whether that's Microsoft 365 or Google Workspace.
Do you support businesses with more than one office?
Yes. We already support teams across multiple Australian cities and internationally.
What if my business needs to meet ISO 27001, or a bank or insurer's security requirements?
That's what our Security & Compliance work is for. We handle the IT and technical implementation, working alongside your accredited certification consultant.
How does pricing work?
Every business is different, so we don't publish a generic price list. After a short, free conversation, we can give you a clear idea of what's involved for your business specifically.
Do you still work with home users?
No — Mora IT is entirely focused on business clients.
What if I just have a quick question, not a full IT problem?
Ask us — either through a quick message here on the site or a phone call. No question is too small.